Managed Security Services
With our Security System Admin Services, you can focus on your core business while we professionally handle demanding main user tasks on your behalf, from report retrieval to personal data changes and technical system structural changes.
Our services also include support for your organization’s main user and replacements during vacations. Through us, in addition to main user tasks, you will also get broader expertise in the form of regular and comprehensive system situation assessments and suggested action reporting. Our designated customer representatives are best able to consider your individual main user needs, freeing up your resources.
Our experts will help solve your main user challenges by designing main user services to suit you specifically. Below are example options of our main user services, which can be modified according to your needs. Pricing is influenced by the extent of customized services and systems, as well as response times for work requests.
This is how we can help YOU, for example:
S
Support Service
Service based on service requests for occasional needs. The service is well-suited to support an organization's own main user.
Response Time: Work will begin by the latest on the next business day.
The service includes daily operations depending on the system, such as:
- Adding, modifying, and removing individuals and identifiers in the system.
- Retrieving and printing reports.
- Modifying control information and exceptional controls.
M
Administrator Service
Administration of a single system with monthly billing.
Response Time: Work will commence by the latest on the next business day.
The service includes all system functions at the user interface level, such as:
- Adding, modifying, and removing individuals and identifiers in the system.
- Defining and modifying access levels and user permissions.
- Changes in the organizational structure in access control.
- Retrieving and printing reports.
- Modifying control information and exceptional controls in access control.
L
Turnkey Service
Administration of all agreed-upon security systems with monthly billing.
Response Time: Work will commence by the latest on the next business day.
Option for an elevated response time based on the agreement.
- Designated customer representative.
- The L-service package, in addition to tasks from the previous package, includes an annual assessment and report on the status, deviations, and areas of development of the systems, carried out by our experts.
- Monitoring the integrity of the systems and reporting through the user interface.
Contact us, and let's find the best solution for you together!
